At Henex Elite, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or interact with our services. By accessing or using our website, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect personal information such as your name, email address, mailing address, phone number, and payment details when you make a purchase or register an account on our website. Additionally, we may collect non-personal information such as your IP address, browser type, device type, and browsing preferences.How We Use Your Information
We use the information we collect for purposes including:
Processing and fulfilling your orders.
Communicating with you about purchases, accounts, or inquiries.
Personalizing your shopping experience and providing tailored recommendations.
Improving our website, products, and services.
Sending promotional offers, newsletters, and marketing communications (with your consent where required).
Analyzing website usage and trends to enhance performance and usability.
Complying with legal obligations and enforcing our policies.
Information Sharing and Disclosure
We may share your information with trusted third-party service providers for purposes such as website hosting, payment processing, shipping, and marketing support. These providers are required to safeguard your data and use it only for agreed purposes.
We may also disclose information to comply with legal obligations, enforce our policies, protect our rights, or prevent fraud.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve user experience, analyze traffic, and deliver personalized content and ads. You can control cookies through your browser settings. Disabling cookies may limit certain website features.Data Security
We implement industry-standard measures to protect your personal information. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.Your Rights Under GDPR (Europe)
If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete information.
Right to Erasure: You can request deletion of your personal data.
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Data Portability: You can request your data in a structured, commonly used, machine-readable format.
Right to Object: You can object to the processing of your personal data, including for marketing purposes.
Right to Withdraw Consent: If we rely on your consent, you may withdraw it at any time.
To exercise your rights, please contact us at support@henexelite.com.
Your Rights Under CCPA (California, USA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):
Right to Know: You can request details about the personal information we collect, use, and share.
Right to Delete: You can request deletion of personal information we have collected, subject to certain exceptions.
Right to Opt Out: You can opt out of the sale or sharing of your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise your CCPA rights, please contact us at support@henexelite.com.
Children’s Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us so we can delete it.Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.International Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.Changes to This Policy
We may update this Privacy Policy at any time. Changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically.Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:
support@henexelite.com
By using our website, you agree to this Privacy Policy. If you do not agree with the terms, please discontinue use of our website.